The first step in all Rugged Science projects is to collect the requirements expected of the device requested by the customer. In many instances, the customer is not entirely sure what those requirements will be, so we have sales engineers and product managers on staff to help define application requirements.
When we feel like we know what is expected of the equipment we've been asked to design or deliver, we will feel comfortable enough to move on to the next step.
Rugged Science has made a successful business out of modifying existing industrial products to meet the challenges and expectations of difficult environments. Consumer grade products with their lower initial cost may seem to be the more affordable option for industrial customers. However, a total cost of owership (TCO) analysis usually reveals that consumer grade products can end up costing the industrial business much more after factoring in the cost of failures and downtime. At the other end of the spectrum, over-engineering a custom product can cost large amounts of non-recurring engineering costs and only bring marginal benefits in performance. Rugged Science has focused on making rugged products that are affordable - that means doing a methodical analysis of all the components in a design, and ensuring that more cost effective yet still reliable alternatives have not been tested. Rugged Science designs for success and affordability.
When Rugged Science modifies products, we do so in a scientific and methodical manner, ensuring that we do not alter the primary function of the device, and testing it thoroughly in "real world' conditions. We try to mimic the customer's environment as closely as possible before finalizing a design, and putting the product through a complete battery of tests to ensure it functions as expected.
Rugged Science tries to leverage successful products and designs of previous projects. By providing computing devices and networking equipment that have proven time and again to be "tried and true", we can add an earned measure of confidence that the equipment will perform as designed. Commonality leads to savings in design, time, and logistics for both the supplier and the customer.